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Reviews

Thank you to everyone who leaves a review.

It's great to hear what everyone thinks of our teas and the service we provide.

Although I don't reply to each review online I do read and appreciate every one so thank you.

If you have a query relating to an order it's always best to get in touch with us so we can sort out any issues - you can contact us here.

Thanks,

John.

Based on 4905 reviews
94%
(4589)
5%
(226)
1%
(43)
0%
(19)
1%
(27)
Outstanding collection

This was a Christmas gift, the presentation is fab. The collection really showcases the range of Japanese tea, from the fresh sencha to the roasted teas. A winner, highly recommended.

Give mate a try

Mate tea is not so easy to come by so I was keen to try this. I really like the fiery ginger kick, all too often ginger teas can lack punch but this is great.

L
Masala Chai
Linda A.
My New Favourite

I do love Chai and tried this one and found it to be just perfect. Its a warm & spicy combination with a hint of vanilla which softens the black tea effect. So its my new midmorning favourite.

Lapsang Souchong tea

Shibui Lapsang Souchong tea is perfect. I have struggled to find one I like in recent years. I was buying it from a German company but they stopped supplying Lapsang. I’m so glad I have tried yours. Don’t change it!

Great for health & satisfaction

Lovely tea, lovely service. Can’t fault it! I drink it for hormonal acne and it works great. Thanks!!

K
Peppermint
Kate H.
Excellent flavour

Love this tea. Drink it every day. My one small complaint is that removing the string from the bag often burst its no matter how gently you take it off so you have a cup full of leaves. The flavour is brilliant. If you can fix the bags it would definitely be 5*

My favourite tea

Must try! I love this tea and have bought it a few times and will recommend to all green tea lovers!

Lovely Tea

Such a great robust and rounded flavour! 100% Will be ordering again

Tea filters

I’m really pleased with these filter bags. They are fine enough to allow for the full flavour to percolate through, and strong enough to use again to get a second cup.

J
Golden Maté
Jill W.
Golden Mate

Really delighted with this tea. I enjoy it first thing in the morning, it has replaced English Breakfast Tea for me.

Lovely

It’s just always makes a lovely tea.

Stunning tea- Amazing company

We have been enjoying ShiBui tea for about a year. We regularly now buy black based loose tea from them, including vanilla, lychee, Wild cherry and now we have a new addition, this smoky tea. My husband and I have been trying to find a replacement for the Lapsang we used to buy from twinnings before they changed the recipe. I am thrilled to report Shibui’s loose leaf Lapsang is stunning! It’s better than what we used to buy. It’s also the nicest, best balanced , and freshest version we have bought, and we have tried 4 other companies. The flavour and scent balance is perfect. Shibui is absolutely smashing this ! Every-time I order a new black tea, It’s stunning. I’m worried about trying more new flavours, as I keep having to add them to my “usuals”. I must say, ive got my eye on the orange and rose! Their tea is stunning, delivery is fast. I’m so glad I found them!

L
Wild Cherry
Lucylu
Stunning tea, amazing company!

I stumbled across ShiBui about a year ago. I have continued to order both for myself and extended family. My regulars now include Vanilla, Lychee, smoky and now Wild Cherry ! Wild Cherry is lovely. It has amazing top notes of morello cherry , and the flavour is balanced very well with the black tea. It makes a lovely cup, which is full of the tastes and smalls of cherry.

E
White Peony
Evelyn W.
Quality

I have tried several blends from this firm and have always been satisfied with there quality presentation and service
I will continue to use happily

c
Tea Tin
cem
Excellent

I ordered 1 of the tins before and thought why dont i order 10x more as they hold so well even if i drop the tin the lids so sturdy it wont come off, great value for money looks amazing in my kitchen too, lovely grey colour, what more can i ask for!!

I cant wait to receive them!!

Great customer service and quick delivery. Defo will be ordering again

Amazing!!

The best spearmint tea i have ever had, i can already see a huge difference. I am less bloated & can see changes in my skin! defo alot clearer.

R
Peppermint
Ruth G.
Great tea

Lovely quality tea ordered easily and arrived quickly. Have used often.

Amazing flavour!

Loving the chocolate and orange tea! I never thought that I would find a tea that gave the sweetness and flavour without the addition of any sugar- my new favourite drink!

J
Peppermint
Jack M.
The best mint tea ever!

This is just a really well balanced flavourful mint tea that only gets better the longer it brews

Wonderful

Incredibly pleased with my order. The selection of teas was difficult to choose from as i definitely want to try all of them! The teas arrived beautifully packaged, the smell is so fragrant & the taste is impeccable. So much flavour, nothing compared to store brought. Worth every penny and i look forward to ordering more in the near future

M
Golden Maté
Martha D.
this is my second order of golden maté

I just ordered 300 bags of golden maté after getting through my first 60 very quickly. This is my favourite green tea I’ve ever tried! It doesn’t taste bitter and gives a good caffeine buzz!

G
Breakfast Decaf
Gaynor R.
Delicious tea

I love many types of tea but can’t do without my English Breakfast tea in the morning (decaffeinated version these days). This loose leaf version from Shibui tea has become a staple as I start my day. Delicious.

The best! Everyone loves this and I had to buy more for my friends . Smooth and flavourful. Such a treat.

D
Earl Grey
Delyth
Fantastic flavour

Delicious tea with just the right balance if bergamot. Love it!

A
Hojicha
Alice R.
Authentic Japanese flavour

I had been looking for this tea since trying it in Japan. Great quality tea.