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Reviews

Thank you to everyone who leaves a review.

It's great to hear what everyone thinks of our teas and the service we provide.

Although I don't reply to each review online I do read and appreciate every one so thank you.

If you have a query relating to an order it's always best to get in touch with us so we can sort out any issues - you can contact us here.

Thanks,

John.

Based on 4817 reviews
93%
(4503)
5%
(224)
1%
(43)
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(19)
1%
(27)
J
White Peony
Jane M.

White Peony tea bought as a gift arrived very promptly well packaged. Recipient very pleased will be trying other flavours, highly recommend company.

Appreciated gift

Recipient had tried to find these teas after sampling at the Fruitmarket cafe.
Very happy to have a personal supply now!

Green tea selection ( Japanese)

Bought the tea selection for a present. Box was delivered fast from Edinburgh to London in 3 days, with a really beautiful card and info about the teas.The Japanese tea selection is great, some new to us. Lovely present. Tankyou

Golden mate’

Great taste, lovely box

Gorgeous

It is absolutely gorgeous. From the smell to the taste. Way exided my expectations. It is better than hot chocolate. Absolute perfection

A delightful piece of heaven

Every year I buy myself and my mum a loose leaf advent calendar from a different vendor.
This year I randomly chose this one - do I regret it - no I certainly do not.
All delicious and varied - a triumph! I'll be ordering more from Shibui Tea !

Wonderful Tea!

I’m so glad I found Shi Bui! I live in the United States and found ordering easy and efficient. The tea has been amazing — vibrant fresh and comforting. It also makes a great gift!

Ticks all the boxes

I buy Shibui teas for myself, for my business, and year I also bought the advent calendars as gifts for the family - which went down a treat! So many people comment on the flavour of the teas when I serve them, and I’m regularly sharing the website details. I also love the plant conscious wrapping and packaging…and of course supporting a small, family - and local in my case - business. 💙

H
Earl Grey
Holly
Amazing blend!

Hands down the best earl grey tea I've ever had, so full of flavour. I will be ordering again! And thank you so much to the team for sending these out so quickly for me. I've gifted a few mini samplers and sachets to spread the word!

P
Kinto Travel Tumbler
Priscilla H.

This is for a Christmas gift along with the tea I purchased. Both arrived on time thank you and I am sure will be very much appreciated.

An absolutely beautiful, high quality set of tea.

I’m more than delighted with this tea. We also loved the hand written thank you note, it definitely won’t be my last order.

Excellent

My boyfriend and I loved this calendar, it's the perfect way of trying new teas without having to buy a whole box that you can't be certain you liked. I kept score of how much we enjoyed each tea and will order more based off that. There was a really good mix of caffeine and caffeine free tea as well as different types like black, green, herbal, fruit ... Would recommend to everyone for next year :)

Brilliant

Thank you for such lovely product. It was purchased as a gift for my best friend. She is very happy. Now she has got a small tea tradition.

Advent Calendar 2024

I love this advent calendar. I haven’t had a flavour I don’t like so far. I’m so glad you did them again this year.

Mystery gift

The recriptant was surprised snd delighted and he said to give you 5 stars.

Great calendar!

We were super happy with this calendar! It had a great variety of classic teas and festive surprises.

A good tea

Far nicer than timings green tea. Very enjoyable

Excellent choice

Great quality tea. It's all the other stuff like packaging, subscription discounts and customer service which make Shi Bui special

Perfect gift! Beautiful tea

I bought this for a new work colleague who loves a cup of this tea on shift. She was delighted to receive this gift. She has gone on to website to see what other teas are available. Great company and speedy delivery

Presents

Bought as presents, but past experience tells me they’re amazing!

H
Blood Orange
Helen B.

Doesn't work with milk as well as other flavoured black teas can / I hoped - found the flavour a bit 'thin' and citrus notes too distinct for me

H
Yunnan
Helen B.

Lovely rounded malty flavour

H
Kenyan Gold
Helen B.

Slightly underwhelmed but will use as alternative breakfast tea

Beautiful

As a gift, I cannot comment on the tea... but the packaging is so thoughtful and premium. Really luxury for the price. Definitely recommend!

Best herbal tea

I have an enormous tea collection, but this one is so good that all my caffeine free teas are sitting untouched. Not usually a fan of herbal teas as I don’t like chamomile, this one is refreshing and comforting at the same time. It always makes me feel good, highly recommend!